Simple pricing

Free version
for up to 25 users

     

TWS Go

Free
 

TWS Pro

5€ /user /month
 
 

Features and pricing

         
  
25 user limit
 
Unlimited users
 
    Click to call   Click to call  
    Call control(Check telephony compatibility)   Call control(Check telephony compatibility)  
    Point to point video calls   Point to point HD video calls  
    Call logs (lite)   Call logs  
    Presence management (lite)   Presence management  
    Softphone option (lite) offered   softphone option pro +1€ /month/user  
        Caller ID screen pop & open business applications  
        Multi-directory lookup  
        Screen share  
        Call statistics  
   
Assistance for your first user configuration is free!
 
and many more...
 
      Free sign-up   Start today  
 

General

  TWS Go   TWS Pro  
  Hosting   Cloud   Cloud or On-Premise  
  Support   Forum, FAQ   Forum, FAQ, E-mail(1) for the designated admin  
  User rights   Generic   Bespoke user rights per user, group, company or domain.  
  Service availability   99.9%   99.9%  
             
 

Click to call

  TWS Go   TWS Pro  
  From TWS      
  Copy & Click      
  Drag & Drop      
  Keyboard shortcuts      
  TAPI plug-inCompatible with MS Outlook, Notes, CRM Apps, etc.      
 

Call handlingcheck compatible solutions

  TWS Go   TWS Pro  
  Call management Show Hide      
  Call pick-up      
  Call hold      
  Resume call      
  Alternate      
  3 way Conference      
  Transfer      
  Hang up      
  Intercept a call      
  Current device settings      
 

Presence management

  TWS Go   TWS Pro  
  TWS presence      
  Customize your TWS presence      
  Telephony presence      
  Calendar presence      
 

Call Logs & Statistics

  TWS Go   TWS Pro  
  Incoming, Outgoing, Missed   (2)    
  Share call logs      
  Notification by E-mail when a call is missed      
  Individual phone call statistics      
  Group phone call statistics      
 

Unified Communication

  TWS Go   TWS Pro  
  Send e-mail      
  Point to point Chat      
  Multi-point Chat      
  Save chats      
  Point to point Video      
  Point to point HD Video      
  Point to point Desktop sharing      
  Send SMS(3)      
  E-Post-It notifications      
  Event logs access      
 

Screen pop

  TWS Go   TWS Pro  
  Caller ID pop-up(4)      
  Pop-up personalisation      
  Open business applications (CRM, ERP, Intranet, Web page, etc.) Show Hide      
  Salesforce      
  Sugar®      
  MS Dynamics CRM - NAV - AX      
  E-Deal CRM      
  Over 80 other applications. Contact us for more information.      
 

Directory Connections – Search for a contact & Caller ID

  TWS Go   TWS Pro  
  TWS user directory      
  Private TWS directory      
  1 CSV Connection (100 contacts)      
  CSV connections (unlimited number of contacts)      
  LDAP, ODBC, SQL connections      
  AD connections      
  PABX connections(5)      
  Email Server Connections (contacts, calendar)ShowHide      
  MS Outlook 2003, 2007, 2010, 2013      
  MS Exchange 2003, 2007, 2010, 2013      
  Office 365      
  Lotus Notes v7, 8, 9      
  Salesforce      
  Zimbra v8      
  Google Apps / G Suite      
  Business Application ConnectionsShowHide      
  Salesforce      
  Sugar®      
  Office 365      
  MS Dynamics CRM, NAV, AX      
  E-Deal CRM      
  Over 80 other applications. Contact us for more information.      
 

Shared Call Queuescheck compatible solutions

  TWS Go   TWS Pro  
  Shared Call Queues      
  Caller ID      
  Display wait times, with audible and visual alerts      
 

Call Forwards managementcheck compatible solutions

  TWS Go   TWS Pro  
  Forwards based on your TWS presence   (6)    
  Basic telephony forwards (Immediate, on Busy or No answer)   (7)    
  According to Calendar Appointments      
 

Option – SIP Softphone

  TWS Go   TWS Pro  
  Price /month /user   Free   +1€(all features included)  
  Softphone Support   Forum, FAQ   Forum, FAQ, E-mail, Remote desktop control (1)  
  Manage a PBX SIP line      
  Manage an Operator SIP VoIP line (OVH for example)      
  Call managementShowHide      
  Call pick-up      
  Call hold      
  Resume call      
  Alternate      
  3 way Conference      
  Transfer      
  Hang up      
  DTMF Keypad      
  Intercept a call      
  Current device settings      
  Call pick-up/Hang up from headphones(8)      
  Point to point Video      
  Point to point HD Video      
  3 way Video Conference (between Softphones)      
 
(1)For the designated technical contact
(2)8 most recent calls only
(3)Requires a SMS provider
(4)Requires a directory connection with an associated number
(5)Compatibility: PBXs : MxOne, MD Evolution, Cisco, PBXs supporting LDAP
(6)Only on offline
(7)Immediate only
(8) Validated Headsets:
- Plantronics headsets with SPOKES software
- Plantronics without SPOKES software: CS50/CS60-USB, C420, Savi 400
- Jabra headsets with Jabra PC Suite software
- Jabra without Jabra PC Suite software: Pro 9460, GN9350, Biz 620 USB, Pro 930, GN2000 + Link 280, UC Voice 550 Mono