TWS Cloud

G Suite

  • Google Apps / G Suite

    Integrate telephony into G Suite, address books and other corporate applications and IT systems

  • Immediately identify your Caller

    Thanks to a Caller ID pop-up for all your inbound calls

    • Identify who is calling you before you pick up
    • Adjust and adapt your customer greetings

    Note: the pop-up is customizable with information from your directories and business application databases
    Google Apps / G Suite Alerter
  • Make calls directly from G Suite

    Via keyboard shortcuts, copy & click or drag-to-call

    • Avoid manual dialling
    • Eliminate any chance of dialling errors
    • Gain valuable time, and focus on the task at hand
    Click-to-call Google Apps / G Suite
  • Customer card display: Open G Suite on the Caller contact page

    Increase the quality of your greetings and customize your answer

    • One click and you’re already on the contact’s page
    • Be immediately informed about your caller’s history
    • Enter complementary information about the Caller in G Suite during the call
    Open your Google Apps / G Suite app
  • Share your G Suite calendar information

    See your colleagues’ G Suite agenda information

    • Know who’s free and who’s out of the office
    • Is someone you wanted to contact busy? Adapt your communication method
    • Meetings flagged as private aren’t shared
    Calendar presence
  • Forward calls based on your G Suite calendar

    Create profiles that filter & forward calls

    • Add G Suite-based call forwards
    • Automatic activation: TWS knows when your meetings are scheduled
    Calendar presence forwards