TWS Cloud

TWS Integration

  • TWS connects to many business applications to improve your productivity

  • Receive Caller ID pop-ups

    Know who is calling you before you pick up the phone thanks to our immediate Caller ID pop-up. TWS is connected to all your corporate databases and contact lists, and fills your Caller ID pop-up with all the preselected data you’ll want to have on hand for handling calls.
    TWS Alerter
  • Lightning fast multi-directory look up

    Thanks to TWS’s powerful open database and multiple connection methods, searching for contact details has never been so easy. And if the contact you’re looking for features in several databases, TWS will aggregate all of their information under one simple contact result.
    TWS Caller search
  • Open your business applications

    Open your CRM, ERP or other business application upon each incoming phone call and drastically reduce time spent searching for data whilst simultaneously on the phone. This link between your core business applications and telephony can represent a huge increase in productivity and customer relations.
    Open your business applications with an Alerter
  • Integrate call control into your apps’

    Go further with your business app’ integration by using our API’s and Telephony Web Services to facilitate call control directly from your desktop.
    TWS API - Web Services
  • This CEBP (Communication Enabled Business Process) solution is available for over 100 business applications already and TWS’s open architecture lends itself to business application integration projects.

    Consult the integration sheets below to discover the possibilities for each tool.

    Contact us for more information!